A strong culture anchored in a clear set of principles is essential to building an organization capable of making a real impact in the SMB market. In 2008 Bobby Richardson, co-founders James Williams and Tim France, Marketing Vice President, then, helped draft a formal list describing each of core values and why each one matters. Succeeding as CEO in 2015, Bobby Richardson evaluated and reaffirmed what BroadMoar stands for, maintaining an impressive record. These values will continue dictate everything the firm does to keep up its leading place in the SMB marketplace.
Integrity means distinguishing right from wrong and doing the right thing. We represent our capabilities honestly. We observe appropriate confidentiality of client information. We do not misrepresent our purposes in seeking information. We only make promises we can keep. We take time to consider our actions.
RESPECT FOR PEOPLE
We respect the capacity and desire for personal growth, as well as the talents and beliefs of clients, co-workers, and everyone we meet. We treat people with consideration. We value ideas on their merit, not the tenure.
We deal with one another in an open and honest way. We reward performance and contribution consistent with our values. We utilize a transparent decision-making processes. We lead by example.
We measure our success by our clients’ success. We make all of our resources available to our clients and commit ourselves completely to their success. We seek to identify our clients’ real needs, not just deliver good work. The interest of the client comes first.
CLIENT COMES FIRST
A partnership perspective guides BroadMoar’s relationships both internally and with clients. Consulting is all about the relationship we build with our clients. We strive to build bonds founded on respect, honesty. We work together in a manner that is team oriented, constructive, and challenging. Internally, we believe that a team environment encourages continuous learning. We know that teamwork and cooperation are essential to our success both as a firm and as individuals.
We seek to have a positive and lasting impact beyond the business domain. We believe we can make the world a better place both directly through our client work and through our pro bono efforts. We give a portion of our time and resources to the local community and educational institutions.
We are committed to creating value for our clients that returns many multiples of their investment. We deliver tangible and positive change, not simply presentations or ideas.
We set our standard for value creation extremely high. Our work must lead directly to clients taking action and executing their business in new ways and deliver both competitive advantage and bottom-line impact.
We seek competitive advantage for our clients. Our approach is to consider the business as a whole, the competitive system, and its dynamics. We identify market positions and capabilities that enable clients to deliver superior results.
Since its founding, BroadMoar Consulting Group has grown at an exceptional rate without compromising our value-based proposition that make people want to work for—and with—the firm. It’s an exceptional thing, and it’s due to our people and our values.
It's the culture at BroadMoar