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About Us

BroadMoar’s Hotel, Restaurant & Bar Consulting, was specifically created for Hotel & small chains, independent operators, franchisees and start-ups lacking the time and in-house operations, real estate, marketing, and menu development resources to build their businesses.

Our passion for food inspires every aspect of our restaurant services. Our team is composed of restaurant experts with 85+ years successfully helping franchisees and existing and restaurant start-ups through concept development, restaurant design, financial modeling, menu development, restaurant turn-around, marketing, and business operations —all the way from concept through grand opening. We help shape our clients’ visions and celebrate their successes!

Marketing & Promotions: Did you know that it cost between $40-$70 to get a customer in your door if you are using radio, TV, or print media?  Did you also know if a customer has a good experience in your business there is only a 30% chance they will return for a second visit?  Did you know that if you can bring them back for a 2nd visit there is less than a 50% chance they will come again; but if you can get them for a 3rd visit you increase your odds to over 70% chance they will be back again and again.  What if I can show you how to do that for about $10 per customer for all three visits?  How would that affect your bottom line?

Server Excellence Workshop: Regardless of a hotel restaurant's size or style, your serving staff represents the face of every dining establishment. These people will interact the most with your customers during their visit, and positive interactions can go a long way towards ensuring those same patrons return.  Our Server Certification will teach your servers to be the best in the industry and most of our graduates will boost their sales by over 44%.  We also teach managers in our "Success Tactics" on how to hire the right employees for the job from the start and how to manage this success.

We can save the average hotel restaurant over 100K

a year, and increase profits up to 44%.

Our hotel restaurant and bar advisors specialize in Hospitality Restaurant Mechanics Optimization or RMO™, RMO teaches the owner and staff how to work together to optimize the three most critical areas in any restaurant.  They are new customers acquisition, a process to bring them back more often, and getting the customer to spend more each visit.  Our cost-effective service processes deliver immediate impact that enables owners, managers, and staff to improve and grow their business while still meeting day-to-day needs.

At BroadMoar, we offer a range of hotel and hospitality services:  Customer Service Excellence, Hotel Mechanic Dynamics, Retention Management and much more...  BroadMoar is based in South Carolina and Las Vegas, however, we travel to most locations or have consultants in your market; please ask about our marketing services even if you're out of this markets.

If you're unsure if we offer a particular service - just ask us!  We may not offer it but we will certainly point you to someone who can help you.

Remember.... it does not cost for an informational conversation.

Within our first conversation, we can find out about your business and the areas of consulting that you need help with.  We guarantee that you will walk away from our meeting having learned something new to help you, whether you choose to hire us for our consulting services or not.

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Hospitality / Food & Beverage

Even in a bad economy hotels, restaurants and bars still seem to be packed - but not all of them.. If this is you, BroadMoar Hospitality Series can help you.  Traditional marketing does not make sense in this industry because the cost has increased while food cost and demand for lower cost entrees.  Our experts can teach you how to market your business for less, get new customers, get them coming back more often, and getting them to spend more on their visit.

Our Restaurant/Bar/Hospitality marketing services can help you to:

◉  Restaurant Series - "Fighting for Your Success"

◉  Hotel and Hospitality Marketing Services

◉  Success Tactics - Grow your Restaurant 44%

◉  Retention Management "Hiring Practices"

◉  Server Excellence Can drive revenue by 44%

◉  RMO and General Services

◉  Coffeehouse Tactics

Professional Hospitality Success Series